Support
Contact & Support
Get in touch
For help with your account, questions about the site, or anything else, email cardexatcg@gmail.com. We usually reply within a few business days.
Self-serve account help
The fastest fixes don’t need an email:
- change your email address, username, display name, avatar, or password in Settings;
- locked out? use password reset;
- delete your account in Settings → Danger Zone — you have a 30-day recovery window: to cancel, sign back in and choose Cancel Deletion in the same place before the deadline.
Privacy requests
To request access to or correction of your personal information, email us with the subject line “Privacy request”; our Privacy Officer handles these requests. The Privacy Policy explains what we hold and how requests are handled; unresolved concerns can be raised with the Office of the Privacy Commissioner of Canada.
Legal, rights-holder, and abuse reports
Rights holders with trademark or copyright concerns, and anyone reporting content or conduct that breaks our Terms of Service, can write to cardexatcg@gmail.com. Please include links or screenshots so we can investigate quickly.